Welcome, Guest. Sign In | Register

News

Release notes for Version 5.3.1

by Admin on May 02, 2016

Version 5.3.1 includes the following new features and fixes. Highlights are as follows:

Added additional "New User" button at top of Users page to prevent scrolling to bottom of page when creating new user accounts.

Changed date display format to be automatically set when creating new user accounts.

Changed timezone setting to be automatically set when creating new user accounts.

Changed default account type to customer when creating new user accounts.

Fixed error opening .wav attachments created by certain voicemail systems.

Fixed bug in Ticket Search Report that prevented some tickets from being visible when searching by date closed.

Fixed problem when exporting reports to Excel.

Fixed an intermittent problem causing emails to sometimes be sent with missing header information.

Fixed error with opening of .tiff attachments sent by certain fax devices.